Privacy Policy
Last Updated: 9/24/2024.
We value your privacy.
Halotherapy Headspa values its users’ privacy. This Privacy Policy (“Policy”) is designed to help you understand how we collect and use personal information from those who visit our website or use our online services and facilities, and what we will and will not do with the information we gather. Our Policy has been crafted to assure those associated with Halotherapy Headspa of our commitment to maintaining and exceeding current privacy standards. This Policy applies to Halotherapy Headspa and governs any data collection and usage by us. By using our website, you are consenting to the data collection procedures outlined in this Policy.
Please note that this Policy does not cover the collection and use of information by companies not controlled by Halotherapy Headspa or by individuals not employed or managed by us. If you visit a website we mention or link to, be sure to review its privacy policy before providing information. We strongly recommend reviewing the privacy policies and statements of any website you visit or use to better understand how information is collected, used, and shared.
Specifically, this Policy will inform you about the following:
- What personally identifiable information is collected from you through our website;
- Why we collect personally identifiable information and the legal basis for such collection;
- How we use the information collected and with whom it may be shared;
- The choices available to you regarding the use of your data; and
- The security procedures in place to protect against misuse of your information.
Information We Collect
It is always your choice whether to provide us with personally identifiable information. However, if you choose not to, we reserve the right not to register you as a user or offer you certain products or services.
This website collects various types of information, including:
- Voluntarily provided information, such as your name, address, email address, billing and/or credit card details, which may be used when purchasing products and/or services and delivering the services you’ve requested.
- Automatically collected information during your visit to our website, including cookies, third-party tracking technologies, and server logs.
- Halotherapy Headspa may also collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race, religion, browser type, IP address, or operating system, which helps us provide and maintain high-quality service.
- Occasionally, Halotherapy Headspa may track the websites our users frequent to better understand what services and products are most popular with our customers or the general public.
Rest assured that this site will only collect personal information you knowingly and willingly provide through surveys, membership forms, and emails. The collected personal information will be used solely for the purposes for which it was requested, with any additional uses explicitly covered in this Policy.
Why We Collect Information and For How Long
We collect your data for several important reasons:
- To better understand your needs and provide you with the services you have requested.
- To fulfill our legitimate interest in improving our services and products.
- To send you promotional emails containing information we believe you may find valuable, provided we have your consent.
- To contact you for surveys or other forms of market research, with your consent.
- To customize our website based on your online behavior and personal preferences.
The data we collect will be stored only as long as necessary. The retention period is determined by factors such as: how long your personal information is relevant; how long we must keep records to demonstrate our compliance with duties and obligations; any legal limitation periods for claims; retention periods required by law or recommended by regulators; the nature of our contract with you; your consent; and our legitimate interest in retaining information as outlined in this Policy.
Use of Information Collected
Halotherapy Headspa does not currently sell, rent, or lease its customer lists and names to third parties. Should this practice ever change, the Policy will be updated to reflect any new practices. Halotherapy Headspa may collect and use personal information to operate its website and ensure the delivery of services you request. Occasionally, we may use personally identifiable information to keep you informed about other products or services that may be available through our website. We may also contact you to participate in surveys or research about current or future services we may offer.
Halotherapy Headspa uses various third-party social media features, including but not limited to Instagram, Facebook, and other interactive platforms. These platforms may collect your IP address and require cookies to function properly. Please note that these services are governed by the privacy policies of their providers, and Halotherapy Headspa does not have control over them.
Compliant SMS Messaging
Halotherapy Headspa adheres to all relevant regulations concerning SMS communication, including the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act. When customers opt-in to receive promotional and notification SMS messages, they provide explicit consent to receive these communications. All messages, including appointment confirmations and reminders, comply with these regulations, ensuring customers are contacted only regarding services they have opted into. Customers may unsubscribe at any time by following the instructions in each message, and Halotherapy Headspa will promptly honor opt-out requests as required by law.
Disclosure of Information
Halotherapy Headspa may not use or disclose the information you provide except under the following conditions:
- As necessary to provide the services or products you have ordered.
- In other ways described in this Policy or to which you have otherwise consented.
- In aggregate with other information in such a manner that your identity cannot reasonably be determined.
- As required by law or in response to a subpoena or search warrant.
- To external auditors who have agreed to maintain confidentiality.
- As necessary to enforce the Terms of Service.
- As necessary to maintain, safeguard, and preserve all rights and property of Halotherapy Headspa.
Non-Marketing Purposes
Halotherapy Headspa greatly respects your privacy. However, we reserve the right to contact you if necessary for non-marketing purposes, such as bug alerts, security breaches, account issues, or changes in Halotherapy Headspa products and services. In certain circumstances, we may post a notice via our website, newspapers, or other public means.
Children Under the Age of 13
Halotherapy Headspa’s website is not directed to, and does not knowingly collect personally identifiable information from, children under the age of thirteen (13). If it is discovered that such information has been inadvertently collected from anyone under thirteen (13), we will take immediate action to delete such information from our system or, alternatively, seek verifiable parental consent for the use and storage of the information. Anyone under the age of thirteen (13) must obtain parental or guardian permission to use this website.
Links to Other Websites
Our website may contain links to affiliate and other websites. Halotherapy Headspa does not claim or accept responsibility for the privacy policies, practices, and/or procedures of any such websites. We encourage all users and visitors to be aware when they leave our website and review the privacy statements of any website that collects personally identifiable information. This Privacy Policy applies solely to the information collected by our website.
Notice to European Union Users
Halotherapy Headspa’s operations are primarily based in the United States. If you provide us with information, it will be transferred out of the European Union (EU) and sent to the United States. (The EU-US Privacy Shield, which became operational on August 1, 2016, ensures the protection of fundamental rights for EU individuals whose personal data is transferred to the United States for commercial purposes. It permits free data transfer to certified companies in the US under the Privacy Shield.) By providing personal information to us, you consent to its storage and use as described in this Policy.
Security
Halotherapy Headspa takes the necessary precautions to protect your information. When sensitive information is submitted through the website, it is protected both online and offline. Wherever we collect sensitive information (e.g., credit card information), that data is encrypted and securely transmitted. You can verify this by looking for a lock icon in the address bar and checking for “HTTPS” at the beginning of the web page address.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (such as billing or customer service) are granted access to personally identifiable information. The computers and servers where we store personally identifiable information are kept in a secure environment to prevent any loss, misuse, unauthorized access, disclosure, or modification of your personal information under our control.
We also use Secure Socket Layer (SSL) for authentication and private communication to build users’ trust and confidence in the internet and website use by providing secure access and communication of credit card and personal information.
Acceptance of Terms
By using this website, you are accepting the terms and conditions of this Privacy Policy Agreement. If you do not agree with our terms and conditions, you should discontinue using our website. Continued use of our website following any updates or changes to our terms and conditions means that you accept and agree to those changes.
How to Contact Us
If you have any questions or concerns regarding this Privacy Policy Agreement related to our website, please contact us at the following email or mailing address:
Email: hannahalotherapy@gmail.com